Support Knowledge Base >> Live Chat Services

Search |

Suspending/Unsuspending the Live Chat Service

Order Suspension is a useful feature available to Resellers of Jakarta Hosting Center. In this status, the Order remains in the database but is inactive and the functionality associated with it cannot be used. No one can make any modifications to this Service, unless it is unsuspended.

Follow the steps below to Suspend / Unsuspend the Live Chat Service for a Domain Name: 

1. Login to your Reseller Control Panel from http://manage.jakhoster.com/reseller.

2. Go to Products -> Search -> Live Chat Service Search and search for the Domain Name for which you wish to suspend the Live Chat Service.

3. In the Order list, click the Domain Name. This will take you to the Order Details view.

4. Here, click Suspend / Unsuspend.

  • If you wish to Suspend the Service, you would have to select the check box for Suspension, enter the reason for Suspension and click Update.
     
  • For Unsuspending, unselect the check box and click Update.
 

Created on:  
Aug 24, 2005 11:15 AM  GMT
Last Updated on:   Oct 26, 2007 1:51 PM  GMT
 
Category Setting up Live Chat for your Website 
Answer Suspending/Unsuspending the Live Chat Service